Online shop for flower delivery - Useful tips for the site

* Browse our online store and make your choice of flowers, baskets and gifts.

* Choose from OPTIONS - number of flowers, size of the arrangement or basket option.

* Write a Congratulatory text (if you wish)

* Press the BUY button

* The Cart opens - Here you see all the products you have ordered so far.

If you want to change the quantity of the product in the cart - change the quantity and press the "Update" button (the blue arrows to the right of the number). The inscription "You have changed the cart" appears above.

If you want to remove a product - Click directly on the red cross to the right of the quantity number.

If you want to continue shopping - select the "Continue Shopping" button. It will return you back to the store. If you are finished with the selection - Click on the Payment button

* Click on the "PAYMENT" button

STEP 1: PAYMENT DETAILS - The "Payment" page opens

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* Returning customer - If you already have a registration on our site, log in to your profile by entering your email address, password and click on the LOGIN button

STEP 2: PROFILE AND PAYMENT DETAILS

Click in the field below and select an existing CARDHOLDER address

If you want to change the card you are paying with, Click in the field below and enter a new CARDHOLDER address

After clicking the CONTINUE button you go to STEP 3: DELIVERY ADDRESS

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* Register an account - If you want to register an account for easier shopping, click on the CONTINUE button and fill out the registration form.

Then continue with the order as if you were ordering as a Returning Customer /see above/.

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* Pay as a guest - Select this option if you do not wish to register on the site.

Click on the CONTINUE button

STEP 2: PROFILE AND PAYMENT DETAILS

Fill in "Your personal data":

First and last name

E-mail address

Telephone

Fill in: PAYER/PAYMENT CARD HOLDER address

IMPORTANT!!! If the address is different from the one on the card, the payment cannot be made:

First and last name

Address and phone

City

Postal code - if you do not know your code, just enter 4 digits

Fill in the country and region from the drop-down menu

If your address and delivery address are the same - check the box and click on the "Continue" button

If the delivery address is different from your address, without checking the box, click on the "Continue" button

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STEP 3: DELIVERY ADDRESS

Recipient's name

Recipient's address - Do not use "QUOTATIONS" when writing the address

Recipient's phone number

Delivery city with postal code (if you do not know the code, just enter 4 digits)

Select the Delivery area

If you click on "Continue" and cannot continue, check that you have filled in all the fields marked with an asterisk. If you have a mistake, you will see a red warning under the field.

STEP 4: DELIVERY METHOD

* Please select your preferred delivery method:

Delivery to Sofia and Sofia region - FREE - $0.00

Delivery to Sofia - EXPRESS - Same day delivery - $5.90

Delivery to the country - Tuesday to Friday - $11.80

Delivery to the country - Saturday - $17.70

Delivery to the country - on Monday (without flower delivery) - $11.80

Click on "CONTINUE"

STEP 5: PAYMENT METHOD:

* Please select your preferred payment method:

1. Credit Card / Debit Card (Stripe) - Pay with a Credit or Debit Card, MasterCard, Visa, Discover, American Express, Diner's Club, JCB, debit card and even PayPal are accepted.

2. PayPal - Pay through PayPal.com. Pre-registration with PayPal.com is required.

Bank transfer instructions:

Please transfer the amount to the following bank account:

Bank: DSK Bank

BIC: STSABGSF

IBAN: BG67 STSA9300 1523 6558 72

Account holder: Margarita Branska

Reason for payment: Write your name

Please send us the order details in the e-mail:

Product - name, quantity, price

Delivery address, recipient's phone number

Delivery date

Greeting text for a card

If your order is urgent, please send a copy of the payment order to margarita_flowers@yahoo.com

Bank transfer takes 3 business days, so place your order earlier.

If necessary, call: +359 888 72 33 94

Your order will be fulfilled as soon as the money is received in the specified account.

Contact us in advance by phone or e-mail to clarify the details of your order.

For urgent deliveries - please send us an e-mail or call: +359 888 72 33 94

For deliveries in Sofia, we will use the given phone number only when necessary. For example, the entrance doors of many apartment blocks are locked, or when we cannot find the recipient at the given address. In such cases, we have to contact him to agree on how to make the delivery.

For deliveries in the country - we give the couriers' phone number to facilitate delivery.

If the courier does not find the recipient at the specified address, he contacts him by phone and both agree on when to make the delivery. If there is no contact with the recipient, the courier leaves the ordered flowers with the neighbors, or returns again, but only after contacting the recipient by phone.

In such cases, if the ordered flowers are not in excellent condition, we do not accept complaints!

Yes, we deliver to all settlements in Bulgaria.

It is best to place your order 1-2 days in advance. This way you will not give us enough time to prepare for delivery.

It is desirable that the delivery times you specify are between 8.00 and 20.00.

Yes, delivery on the same day is possible, but only for Sofia! But contact us in advance by phone - delivery cannot always be made immediately!

For urgent deliveries, please contact us at: ++359 888 72 33 94

Yes, for delivery of flowers, baskets and gifts in Sofia, the service is free.

The same applies to delivery to small settlements around Sofia: Bankya, Bistritsa, Bozhurishte, Botunets, Boyana, Busmantsi, Voluyak, German, Gnilyane, Gorni Bogorov, Gorni Lozen, Gorublyane, Darvenitsa, Dolni Bogorov, Dolni Lozen, Kazichene, Kokalyane, Kremikovtsi, Krivina, Kubratovo, Kurilo, Lokorsko, Mirovyane, Mramor, Negovan, Novi Iskar, Pancherevo, Podgumer, Simeonovo, Svetovrachene, Trebich, Chelopechene, Chepintsi...

Delivery outside Sofia takes 2 working days. When delivering outside Sofia, we use the services of external courier companies that guarantee high quality and security. This way, the recipient is actually delivered the bouquet or arrangement that the orderer liked and chose from our site.

Delivery of flowers, baskets and gifts outside Sofia on Saturday is possible only for the following larger settlements: Asenovgrad, Balchik, Berkovitsa, Blagoevgrad, Botevgrad, Burgas, Varna, Veliko Tarnovo, Velingrad, Vidin, Vratsa, Gabrovo, Gotse Delchev, Dobrich, Dupnitsa, Kazanlak, Karlovo, Kardzhali, Kyustendil, Lovech, Montana, Novi Pazar, Pazardzhik, Pernik, Petrich, Pleven, Plovdiv, Razgrad, Razlog, Ruse, Sandanski, Svishtov, Silistra, Sliven, Smolyan, Sopot, Stara Zagora, Targovishte, Harmanli, Haskovo, Shumen, Yambol

Delivery of flowers outside Sofia on SUNDAY and MONDAY - NOT POSSIBLE!

As an exception, we can only deliver gifts and baskets without fresh flowers by sending them by courier on Friday, and they will be delivered on Monday.

When delivering flowers outside Sofia, we do not guarantee an exact delivery time. Ordered flowers and gifts are sent the day before the delivery date. They are delivered the next day between 9 am and 5 pm.

Delivery of flowers outside Sofia on the SAME DAY - NOT POSSIBLE!

The flowers travel immersed in a vase of water, so that they arrive fresh to the recipient. In addition, they are packed in a large box to preserve the good appearance of the ordered flowers and prevent them from being damaged during transportation.

Yes, in principle, all bouquets, baskets and flower arrangements, baskets with treats, gift baskets, arrangements with dried flowers, baskets with artificial flowers, toys, candies, wine, jewelry, wreaths and condolence arrangements can be delivered within the country.

Only a few tall bouquets, and a few voluminous arrangements that cannot fit in the transport box, only they cannot be delivered outside Sofia. But this is indicated in the product description.

Attention! Delivery of cakes and balloons outside Sofia is impossible!!

During transport, the cakes must stay outside the refrigerator for 2 days, and this is unacceptable. In addition, there is a possibility of damage to the cakes, so order this product only for Sofia.

When delivering outside Sofia, the balloons do not fit in the transport box when inflated. And if we send them uninflated, the whole idea is ruined.

In exceptional cases, when the original flowers are not available at the flower exchange, we replace them with flowers according to the season, price and style of the bouquet or arrangement.

We accept orders for delivery of flowers, baskets, gifts and arrangements shown on the site, but we also fulfill special wishes of our clients. Contact us by phone or e-mail to let us know what it is.

The photos shown on the site are of bouquets, arrangements and baskets made by MargaritaFlowers. The arrangements you receive are as close as possible in appearance to the original.

As soon as we receive your order, we will send you a confirmation email.